Yes. The length of the warranty period varies from product to product. All products are subject to the terms of the warranty that is expressly stated on, packaged with, or accompanies the product unless stated otherwise by AV Electronics and substituted with a localised warranty. For example, all Apple devices (Macs, iPads, iPods and iPhones) are covered by the standard Apple 1-year limited international warranty.

For detailed information, please refer to our Warranty Claim section found under the Service and Repair section of our Terms and Conditions site.

If you need to claim for warranty or require any after-sales service, we recommend that you visit our Service Department at:

Unit 27, Block B, Ground Floor
Bgn Awg Hj Ahmad Awg Hassan & Anak Anak
Kg Kiulap, BE1518 Bandar Seri Begawan
Negara Brunei Darussalam

We will do everything within reason to make our customers happy and will go out of our way to assist you in a prompt and efficient manner.